Effective Date: [February, 26th. 2026]

M.O. Cook Law Office (“Firm,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, schedule a consultation, or communicate with us.

This policy complies with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

1. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

Name

Email address

Phone number

Mailing address

Information submitted through contact forms

Information provided during consultation requests

Case-related information voluntarily submitted

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages viewed

Date and time of visit

Interaction data

This data may be collected through cookies, tracking pixels, and similar technologies.

2. Use of GoHighLevel (CRM & Automation Platform)

Our website and forms are powered by GoHighLevel (GHL), a customer relationship management (CRM) and marketing automation platform.

Information submitted through our website may be stored within our secure GoHighLevel account for purposes including:

Responding to inquiries

Scheduling consultations

Client communication

Email and SMS follow-ups

Internal recordkeeping

GoHighLevel may process data on our behalf in accordance with its security and privacy standards.

3. How We Use Your Information

We use collected information to:

Respond to inquiries

Schedule and manage consultations

Provide legal services

Send appointment reminders

Send email or SMS communications (if opted in)

Improve website functionality

Maintain security and prevent fraud

Comply with legal obligations

We do not sell personal information.

4. SMS and Email Communications

If you provide your phone number or email address, you may receive communications related to your inquiry or legal matter.

You may opt out of marketing communications at any time by:

Clicking “unsubscribe” in emails

Replying STOP to SMS messages (if applicable)

Contacting us directly

Message and data rates may apply.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

Technology service providers (including GoHighLevel)

Website hosting providers

Email and communication platforms

Legal authorities if required by law

All service providers are expected to protect your information.

6. Attorney-Client Relationship

Submitting information through this website does not create an attorney-client relationship. Confidential information should not be sent until a formal engagement agreement has been signed.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect

Request access to your personal information

Request deletion of your personal information (subject to legal exceptions)

Request correction of inaccurate information

Limit the use of sensitive personal information (if applicable)

Not be discriminated against for exercising your rights

To exercise these rights, contact:

📞 (951) 900-3322
✉️ [email protected]

We may need to verify your identity before fulfilling requests.

8. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, and analytics tools to improve performance and marketing effectiveness.

You may adjust your browser settings to refuse cookies. Some website features may not function properly without them.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission method is completely secure.

10. Data Retention

We retain personal information only as long as necessary to:

Respond to inquiries

Provide legal services

Comply with legal obligations

Resolve disputes

Enforce agreements

11. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

M.O. Cook Law Office

San Bernardino, California

Phone: (951) 900-3322
Email: [email protected]

Attorney: Maria Olga Cook, Esq.
State Bar of California #362070